VOIP Consulting and Support Services
Local Support, National Expertise
- Assistance in select and deploying VoIP and phone system hardware and software
appropriate for your current situation and future growth plans
- Provide local on-site VoIP support and remote monitoring
- Evaluate your existing network and Internet access infrastructure to determine whether
your environment is optimized to support VoIP
- Integrate your VoIP solution with technology such as CRM or OCS
PPC Professional Services is a leading VOIP consulting firm providing businesses
with IT strategy consulting and computer support. PPC Professional Services provides
local on-site computer consulting, desktop and network support services, systems
engineering services, network design and installation, integrated message management,
anti-spam and anti-virus protection. Our team has broad expertise in VOIP technology
from Avaya, Nortel, and Cisco, as well as Asterisk and other IP telephony
What is Your ROI?
We can calculate your savings based on actual usage models that factor in phone
line costs, bandwidth and SIP trunk usage, initial setup, and ongoing maintenance.
Please contact us to calcualte your Return on Investment.
IT Management Strategy by VoIP Consultants
PPC Professional Services provides cost-effective technology consulting for businesses
across the US. A technology management strategy goes beyond the installation
of computers and software. As your partner we can devise a strategic plan for implementing
VOIP, tailored to your company's budget. We can help you set up a system with rock-solid
VoIP security and disaster recovery to keep your business running smoothly.
These technologies enable users to:
In-house or Hosted VoIP?
- Make and receive calls and check voicemail through software – with all the functionality
of a regular phone, including caller ID, transfer, intercom and speed dial (Softphone);
- Check voicemail through a Web browser, providing an easy way to manage e-mail (Webportal);
- Advanced features such as click-to-dial, meet-me-conferencing, call monitoring and
recording, and call queuing.
While deploying VoIP onsite is popular among small businesses, you may wish to test
the technology first using a hosted VoIP solution. PPC Professional Services can help
determine your in-house capabilities versus the cost to use an outside vendor. Outsourcing
VoIP services could affect uptime, utilization of your IT staff, and options
for SIP-compliant phones.
Hosted VoIP routes calls by interconnecting with the public switched telephone network
through a digital central office exchange service, and are a good option for connecting
remote locations as well as voice calling, interactive conferencing and streaming
VOIP Consulting and Implementation Experts
We stand ready to assist with your VOIP project.