VoIP Consultants

VOIP Consulting and Support Services

  • Assistance in select and deploying VoIP and phone system hardware and software appropriate for your current situation and future growth plans
  • Provide local on-site VoIP support and remote monitoring
  • Evaluate your existing network and Internet access infrastructure to determine whether your environment is optimized to support VoIP
  • Integrate your VoIP solution with technology such as CRM or OCS
Local Support, National Expertise
PPC Professional Services is a leading VOIP consulting firm providing businesses with IT strategy consulting and computer support. PPC Professional Services provides local on-site computer consulting, desktop and network support services, systems engineering services, network design and installation, integrated message management, anti-spam and anti-virus protection. Our team has broad expertise in VOIP technology from Avaya, Nortel, and Cisco, as well as Asterisk and other IP telephony systems.

What is Your ROI?
We can calculate your savings based on actual usage models that factor in phone line costs, bandwidth and SIP trunk usage, initial setup, and ongoing maintenance.  Please contact us to calcualte your Return on Investment.

IT Management Strategy by VoIP Consultants
PPC Professional Services provides cost-effective technology consulting for businesses across the US. A technology management strategy goes beyond the installation of computers and software. As your partner we can devise a strategic plan for implementing VOIP, tailored to your company's budget. We can help you set up a system with rock-solid VoIP security and disaster recovery to keep your business running smoothly.

These technologies enable users to:

  • Make and receive calls and check voicemail through software – with all the functionality of a regular phone, including caller ID, transfer, intercom and speed dial (Softphone);
  • Check voicemail through a Web browser, providing an easy way to manage e-mail (Webportal);
  • Advanced features such as click-to-dial, meet-me-conferencing, call monitoring and recording, and call queuing.
In-house or Hosted VoIP?
While deploying VoIP onsite is popular among small businesses, you may wish to test the technology first using a hosted VoIP solution. PPC Professional Services can help determine your in-house capabilities versus the cost to use an outside vendor. Outsourcing VoIP services could affect uptime, utilization of your IT staff, and options for SIP-compliant phones.

Hosted VoIP routes calls by interconnecting with the public switched telephone network through a digital central office exchange service, and are a good option for connecting remote locations as well as voice calling, interactive conferencing and streaming video.

VOIP Consulting and Implementation Experts
We stand ready to assist with your VOIP project.

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