IT Consulting Firm: Computer / Technical Support / Help Desk

PPC Professional Services (PPC) has a professional organization of IT consulting experts that combine skill, knowledge, experience, industry partnerships (Microsoft Gold Partner, Cisco Partner, Dell Certified Partner, and HP Business partner) to give you the best premiere technial and network support at affordable prices.  Our affordable solutions, such as Managed IT Services will increase your business efficiency by providing improved uptime and better service at a lower costs that you could provide for yourself.

PPC is an end-to-end IT consulting firm, executing systems integration, migration, and convergence for the small and medium-sized company. We help reduce the cost of ownership for IT infrastructure and network support.  We optimize performance and productivity through added enterprise stability, security, and scalability. By aligning ourselves closely with the goals of the business, PPC incorporates a strategic IT infrastructure suited specifically for the your business environment.

 

Computer Support and Help Desk Firm

 

PPC's client base consists of many vertical industries including, but not limited to, law offices, insurance carriers, non-profit organizations, manufacturers, and e-commerce businesses. The typical client has between twenty and two hundred computers with some clients as small as five and as large as several hundred employees. PPC does not push any specific hardware or software products.  As the IT Solutions Partner, we help our clients find appropriate solutions to maximize their IT investment.

Our IT consultants are trained in niche products to provide solutions that meet the clients' technology platforms. Our engineers are Microsoft Certified, well educated, and have had several years of industry experience before they join us.

Typical engagements for us include Virtualization Consulting, developing Security Solutions, designing or upgrading network infrastructure, .NET Consulting and IT Outsourcing


Key Differentiators
  • 96% annual client retention rate
  • Rapid guaranteed response times
  • Large engineering staff - currently over 30 and growing.
  • Help Desk - run by the same engineers that go onsite.
  • Remote Support - 90% of issues can be handled remotely.
  • Onsite Support
  • Our prepaid hours roll over
  • Thorough documentation maintained - passwords, setup, configurations, etc.
  • 24/7 remote monitoring option
  • Preventive maintenance packages.
  • Dedicated account manager.
  • 7x24 support.
  • Onsite engineer whenever you need.
  • Competitive Pricing.
Product Support and Solutions

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